See what our customers are saying about our Chicago (Niles) Store

D.S.

Handy. Almost always has what I need.

A.M.

Great service

J.T.

That it is a local business with easy ordering and quick completing the order.

M.P.

Usually available same day or next day

J.V.

Service is great and wait times were incredibly fast, very friendly and helpful staff.

A.S.

Great service and the fact that I can make small orders is extremely helpful

D.G.

Friendly knowledgeable staff and quick turnaround on orders

B.M.

Service, product availability, and price.

Bob Rossi

Always very helpful and knowledgeable about the products I’m looking for. Willing to accommodate you with what they carry and your needs

B.C.

Conveqnience

Joe D

great service

K.J.

Very friendly good reasonable pricing.

Tim Alrand

Easy ordering, easy pickup, super friendly staff

S.

Quick ordering and turn around.

J.N.

Quick turnaround and part was exactly what I needed

J.K.

Having a great range of material to choose from, and quick fulfilment of orders makes working with this company easy.

L.R.

I am still waiting for the material cert. that I requested.

Jim Owen

Good selection of metals and any size order with no problem.

Daniel Pitariu

Good job!

Gus Tsiolis

Great selection. Friendly service.

S.Q.

The team at the Niles location is always friendly and helpful. They have the materials I need and often are able to delivery may parts in very short time frame.

R.S.

You have everything and it’s all cut to size. The employees are always very helpful.

M.

AVAILABILITY

Chris Newman

Ready access to small or medium size orders of steel, stainless, and aluminum in commonly used alloys and sizes. Polite staff. Acceptable prices.

Michael Bogucki

I really like the “drops” section; especially since I prototype a lot of devices and don’t always need full-sized pieces.
Overall the services, of the Niles-store, is excellent. Always happy when I leave said store.

J.O.

Great customer service and fast delivery.

C.P.

The staff was very friendly. I got my products delivered on time. On one occasion I was able to order an extremely small amount of material that other places wouldn’t sell me. I have now left my last supplier and will only be ordering from this company.

S.K.

Excellent Service and Delivery available. I like that you take credit cards with no CC Fees.

H.S.

Easy to work with and specialty orders and cuts are always on point! The entire team is super helpful!

Hector Gonzalez

What I like about it is that you have the product I need being a public that needs to buy. Price was affordable and I finished my project that I needed by making the bracket I made instead of buying it from another company. You guys saved me over $400. I know I had to make the bracket but as a regular person without a business you had what I needed to do my project!
Thank you

J.B.

Drops,timely orders, vast array materials, Superior staff

Gil Echales

Purchases are fulfilled quickly. Store location is convenient. Selection is great.

B.M.

You had the item needed, sales team great and pick up time was perfect

T.G.

service is excellent.
materials and delivered very good
Maybe the accounting should be improved Cooperate software should improve on open accounts and generate a monthly statement for open bills.
[LAST NAME REMOVED] Tool

Mark Schwartz

Great service, good price and very convenient!

Alway know I can get what I need for almost any project!

G.J.

Great price, nice staff. Easy ordering over the phone.

Sam Rimer

The service is good and quick.

Steve Horwath

Great selection and very helpful staff.
I like the cut-off area, where I can almost always find pieces I need for my small scale welding projects.

Anthony

The same day turnaround for a custom cut stainless steel piece was great and very reasonably priced!

M.T.

My office doesn’t need custom sheet metal often; however, when we do it has always been a pain to find someone to do one off pieces for a reasonable price. Well that has ended now, after finding Metal Supermarket. The process was easy to initiate, the associates i dealt with were friendly and understanding of my needs, and the order was processed/delivered in a timely manner. We will be using Metal Supermarket again when the situation demands a piece of custom sheet metal.

G.H.

Good products and excellent service.

C.W.

Service is great, fast response and accurate info conveyed. Many thanks for having what I needed in stock and cut and priced to what I needed.

Rick Diaz

Every time I’ve called to get pricing and availability I’ve always gotten a fast quote and great pricing. All the employees I’ve dealt with have been very courteous and professional

Michael P. Rogers

This was the first time using Metal Supermarkets and I was very impressed with both the service and the pricing. I will definitely be a customer in the future. Thanks for all your Help!

Paul Pasco

I recently had a “metal emergency” on a job site, sketched what I needed, and spoke to Carina (sorry if I spelled that wrong), sent a photo of my sketch and a couple hours later was able to pick up the order. I can’t imagine better service than that.

M.B.

I usually take advantage of their drop-section. Excellent service overall.

Rommel Taylor

It started of with a very pleasant conversation with Junior and his impeccable attention to detail which made the ordering process very fluid. Thank you for your wonderful service.

Francisco

The service, especially Junior, he goes above and beyond, always calls back, responds to emails quickly, I wish I had employees like him, I have been coming for years and have sent many people looking for metal, im in Lincoln Park in Chicago and have no issue going to Niles. Thank you

R.S.

Everything!!!

Charlette San juan

Thanks for the great service!

P.H.

Great customer service

S.R.

The service is good.

G.T.

availability of materials, not many shops have materials anymore.

Gerry Geyer

Junior and Karina have provided outstanding high quality service to Chicago Jesuit Academy for years!

P.

Very good products and great service great prices

H.F.

Very good service

LaSean B Ford

Awesome prices and great materials

Y.A.

EXCELLENT QUALITY , CUT WERE DONE RIGHT , SERVICE WAS EXCEPTIONAL

J.O.

Instant gratification, high quality products, great staff

Mark Schwartz

Great Service and quick turnaround!

L.

you always have just the right stuff, and the price is on target plus the people are great to work with.

D.T.

Mike, Junior, and Karina are Super!

E.P.

.

P.C.

Able to use instead of the old one.

S.

Great selection, quick service

Joel Purpur

The staff there is super friendly and they always makes sure they get you what you need.

B.M.

I usually don’t have a problem getting what I need. Customer service is good overall I’m usually pretty happy..

Peter Duwel

Good service and they always have what I need.

J.M.

GOT EVERYTHING I NEEDED, FAST, RIGHT SPECS, GOOD PRICE

S.P.

Always have what is am looking for and the service is nice and fast.

Moon Kim

Very good service
Thanks again

A.C.

Great Customer Service.

D.M.

Quick turnaround and fair prices.

Mark Foisy

Metal Supermarkets makes it Super-easy to get the metal you want, in the shape/size you need. They’ve special ordered for me if they didn’t have the specific product I was looking for. If you don’t see it on the website, call them–that’s what I did.

J.M.

service and fast delivery job

A.P.

Very helpful and friendly staff, good inventory of materials.

T.Z.

great experience !

M.C.

Your crew is extremely knowledgeable and always ready to help figure out exactly what I need.

H.D.

This location can have the material in a day or two. Depending what you want. The service is great , the people working in the office are very helpful. I’ve been going here for a few years. Great place

J.S.

Good customer service.

Ingo

I like that I can order metal to size. And I really like the friendliness of the people working there.
Not cheap but cutting the material to size and the friendly people is worth it.

P.M.

You always have what I need, when I need it, and at a very fair price. Your cutomer service is simply excellent! Thank you!

G.Z.

Great service and selection!

Ed Okrzesik

Understood my needs and what I was trying to do.

B.C.

Responsive staff – willing to fix problems quickly. Great service.

B.P.

Great people. Easy.

David Hulata

Had exactly what I needed to fix my fence. Cut and ready within the hour.

Howard Henneman

You have what I need, and your materials are fairly priced.

Hipolito Sanchez

Great service! The team is fast and always helpful! My go to every time!

John Gacki

A great place!

R.S.

reliable and easy to do business with

S.H.

Friendly staff , great selection

G.Z.

Yor service was effective for me!

Mark Ramsey

Your origination has allowed our business to provide our client better options in a shorter amount of time, so we thank you for that and we be using you for future business.

Mark Ramsey
Installation Manager
Novak and Parker Home Appliance
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E.H.

Great Customer Service! Junior was a rock star and came through for me when I was in a pinch. I would highly recommend Metal Supermarkets for anyones metal needs.

Samuel Sion

Best team!

H.F.

My order was ready for pickup, and the person who helped me was helpful and friendly.

J.G.

Dan is very easy to work with

J.T.

They were very helpful and prices were reasonable

Mark Geistlinger

It starts with welcoming attentive and knowledgeable service. Then the wide range of quality specialty metals and shapes. The option of sizes without minimum or maximum quantities. The efficient, if not instant order readiness to pick-up and go is appreciated. The materials are fairly priced based on the above statement.

E.Y.

Every helpful and professional

M.D.

They have always had what I needed.

Bob

The turn around time was extremely Fast, and the Precision bends were phenomenal.

M.B.

Prompt and courteous service. The metal-drops section is where I shop the most; I usually need smaller pieces, for my various projects; rather than the longer-lengths. I usually end up finding what I need.

M.B.

Very happy with the person that helped me. He was excellent.

Rick Placek

Service is professionable

M.S.

Always helpful and always get what you need!

M.E.

Orders are correct and ready on time.

T.C.

Convenient!

Bob Cecrle

Convenient< Quick reasonable

B.M.

Ease of placing orders and quick turn around

Kevin Yazdani

Good stuff

Roman Gratkowski

Perfect service.
Low price

Paul Mack

You always have the steel I need at a good price, but where you REALLY excel is with your employees: Your ENTIRE staff is GREAT!!! They are the most helpful and knowledgeable people I’ve had the pleasure of dealing with!

H.

Pricing and delivery

J.T.

Service was good

B.D.

Ez to work with

Ben Goebel

The team in Niles was great to work with. I brought them two large handmade one off templates and asked them to fabricate two custom-made mounting plates for my off-road vehicle. The metal version of the plates came back, precisely, fabricated, clean holes, drilled and ready to install. The work was done quickly, and the crew and Niles is very polite and professional.

S.Q.

I’m a small-potatos buyer, but team at metal supermarket never talk down to me or treat my relatively small orders any differently the the pallet-size orders.

They are always super friendly and aim to please. At times I’ve called with an order that I need in a hurry and they always jump to take care of me.

I recommend MS to anyone who’ll listen.

Steve Horwath

Cut-off and scrap area is great. I work with smaller quantities and I like to pick through the shelves looking for material. Holding pieces in your hands is far better than scrolling through the catalog.
Pricing is straight forward, the per-pound charge leaves no surprises, and I can buy just what I need.
I volunteer at a non-profit trades organization and I recommend the metal supermarket to all my welding friends and students.

C.

Service and availability of materials.

Ingo

Fast, reliable, friendly. I love that place!

Carl Rappolo

Fair price. Great service.

L.V.

Price was reasonable and included de-burring. Salesperson was friendly and helpful.

J.P.

Great service from great people

B.R.

I was able to purchase exactly what I needed with a fair price, helpful service and fast delivery.

M.D.P.

Fast, easy, good selection

Jim

Great service, competitive pricing & you can custom order almost any type or size of steel.

S.M.

Great service, very accurate details provided for questions asked.The material is very high quality.

Brian McAteer

Mike Pucci was very helpful and knowledgable of what selection of metal I needed. The piece we purchased was perfect for our needs! We will definitely go back to your Company if We need any further material! Thank You again for Wonderful Service! Brian Mc ateer

Ronnie Phillips

Great service. Quality material and reasonably priced

D.S.

Convenient
Always has in stock what i need
Turnaround time for quotes is always fast
Helpful people behind the desk

Vlad Tomashivskyi

Mike Pucci best of the best. my English is not very good, but Mike was attentive and very professional. he helped me find the right metal. I was very pleased with your service

T.G.

very kind and honest peoples

N.N.

great service, fast and easy

Chris Tiedmann

I go to Metal Supermarkets in Niles whenever I need metal parts to complete a project. Mike is extremely easy to work with and gives great recommendations based on whatever my specific needs are. They do a great job with custom cut or drilled parts. I appreciate having a local metal supplier who takes pride in their work and serving businesses and residents in their area.

M.B.

On my last visit, I ended up purchasing a few drops.
Many of my projects call for smaller pieces, so it make no sense for my to make “larger” purchases from online-retailers such as speedymetals, etc.
I plan on making more visits since there’s a huge variety of drops.
I will say I was “blown away” by all of it.
I’m happy that things were well organized, and I was happy with the level of customer support.
Only thing I’d love to see is Saturday-hours.
Thank you.

Odie Kivarkis

1- Close driving distance
2- wide variety to chose from
3- Good pricing
4- No minimum amount, how big or how small
5- Cutting to required size
6- Speed of execution
7- Nice people to deal with

Thank You

K.S.

Can shop around for what I need no pressure!

T.K.

Very convenient process. Great products.

J.O.N.

I liked that I didn’t have to be a business to buy from you and no matter how small the order you will still take it.

Mike Horist

Do you have a need. I showed up unannounced requested a couple pieces of steel of a specific size. 15 minutes later you walked out and placed it in my truck for me. I’m a very happy customer.

B.M.

Absolutely the most quickest response to a request for a quote and even faster availability of the product that was needed. Polite, friendly, and responsive to their customer’s needs. Will definitely purchase from again!

H.K.

The service is always quick, friendly, and knowledgeable!

M.W.

good

D.S.

The price and availability.

S.

Fast service and nice people to work whit.

Chester Pociask

You had exactly what I needed.

N.P.

Great service, great people with very good attitude and very helpful.. And decent prices

Scott Benson

Replacing a 100 year old roof hatch cap made of tin and wood on a Chicago two-flat and custom-made to the size of the hatch is no simple thing. No roofing or roofing-supply company returned my calls. I asked for a square piece of aluminum to start with, and built-up the cap with that aluminum and wood underneath, and thats what I received. Pictures to come …

J.D.

Great personalized service!

B.D.

Friendly helpful service. No minimum charge for a piece of metal.

John Sirovatka

It’s the easiest way to get smaller amounts of material. This makes it easier to reduce excess inventory and billing simple.

O.

Great service, very nice and professional people

J.L.

Great customer service! Outstanding help on finding what you need.

J.H.

Fast service. A very pleasurable experience

J.B.

They always do a great job and deliver when they promised !

B.G.

Would be nice to get quicker/easier price estimates or just have a transparent price list.

B.M.

Availability of material in stock, pricing and customer service very good.

Dave Garabedian

They always take care of our orders quickly and go over and above with customer service. Even when I give them little notice they get us taken care of quickly. 10 star company

Samuel Sion

Quick turnaround and custom cuts and drilling.

D.C.

Prompt, service, accurate results.

J.G.

My steel delivery date kept getting moved back, and during one phone call I was told my order was ready but when I arrived for pickup it was only half done.

What made my experience positive from that frustration was the office offering to deliver to my home for free.

Gustavo Barahona

Mike is always very helpful at the front desk.

D.O.S.

Fair pricing and great customer service!

S.Q.

Excellent service!

S.G.

Friendly staff have or can get what u need.

Regina Rodriguez

Very professional customer service, the materials were delivered as promised.

Mike Botezatu

From the moment I called metal supermarkets I had a really good experience.Mike was very helpful and he answered all my questions.And he send me a quote in the time he said he will.After that I went to the shop to place the order and I had the pleasure to meet Mike and he placed the order for me.Everything worked out in the time frame I was given.Very nice people and such a good experience.I would definitely recommend Metal Supermarkets to everyone.Thank you.

J.P.

You guys are great. Always in stock and ready to go when you say it will be.

A.R.

great customer service

K.J.

They always call to confirm delivery.

J.P.

very easy to work with
had exactly what i needed

H.K.

The service and quick response time from the Niles team is great!

A.L.

The staff was friendly and helpful. I got everything I needed just in time because the person I worked with helped to arrange everything.

D.G.

Selection

L.B.

First class all the way.

E.W.

Karina was very knowledgable and knew exactly what I needed.

Tony McHale

The order was ready right on time and was perfect

Thanks

P.F.

Great service, pleasant people to work with, accommodating and reasonable prices

Joel Purpur

Very friendly and helpful employees.

Joe Haggerty

Everything.

N.N.

Great service

Chuck

Your people understood my needs and timeline and made it happen

R.E.

Well designed website. Helpful for the occasional customer of structural steel.

Vernon Potillo

Service was excellent, I actually feel they went beyond normal service to accommodate me and my very small order
Thanks for all your help

Rick Bekielewski

Nice place to do business. They always have what I need at a competitive price.

S.

Good service all the time.

R.H.

Karina was very prompt and courteous. Please give her a raise.

Ron lundgren

Everyone who answers the phone at the niles location is usually very helpful and is quick and efficient. I always have to get an email confirmation for price for my accounts payable and it always comes in a timely fashion. They are my go to for anything metal.

R.M.

People are very helpful.

Samuel Sion

Great team and finishing services. Being able to have holes already drilled or miter cuts done saves our company so much time.

P.

Wide selection and knowledgeable staff!

J.G.

Response times, however it worked out as the job its self was delayed.

Victoria

Customer service was amazing. Great to work with and had what I was looking for.

P.D.

Friendly staff and they always have what I need.

B.

thanks for your high quality products

R.G.

Helpful, quicker than they quoted, reasonably priced.

N.M.

fast service no waiting time

B.C.

Great service and very friendly! Mike and Junior have helped me several times now when I just need a piece or two to finish a rush job. Very easy to work with and very fast turn around.

Mohammad

Friendliness
Knowledge
Concern

Jake Graves

Responsive service!

F.M.

First time customer – good experience.

J.O.

Fast service

J.

Quickness from order to received

O.

Easy, simple to get what I need

D.K.

The speediness and Jr. Garcia and Dan were very knowledgeable and were able to help us when we were in a crunch. Great job!

E.S.

Quick response and help and turnaround on purchased product

M.

Availability
Fast service

H.D.

Great group of guys , Dan and Jr are always very helpful. They always have material same day or next day. Good prices All in all great place to pick up material . Will always recommend this place to anyone

R.B.

Reasonabyl priced product with great location.

J.K.

location

S.Q.

Service is great and you’re always helpful even with small orders.

A.

Prompt and fair price

R.F.

……knowledgeable, efficient, cost effective and GREAT CUSTOMER SERVICE. Always the first place to go for metals.

G.C.

the variety

Rick

Convenient location, quick service and personable sales and service staff.

Riaz Ansari

Mr Junior so excellent talent
To communicate with clients
He helped me very well ,satisfactory
With his cool patience behavior.

B.M.

Quick turn around from time of order.

W.H.

You had what I needed and provided it in a timely manner.

Ahmad Basrawi

Great people to work with

Jim Mcdonough

Very helpful and can take care of any of ur metal needs.

M.

Super easy quoting/ordering and pricing is always reasonable, no matter how small the purchase.

Jason Sus

Knowledgeable and friendly staff, good pricing. Love buying end cuts by the pound. I wish they were open on Saturdays.

Josh Byars

Niles Metal Super Markets is a great steel supply house. Dan and the guys always take good care of us! Niles has worked with us as we have grow and our order quantities Grown.
Highly recommended !!!

P.D.

Easy access and nice people to deal with.

C.M.

Very good staff and excellent job.

R.H.

Great service, fast response/production time.

N.N.C.D.

Normally metal is available from stock and very easy to deal with