Metal Supermarkets Continues to Shine with 11th Consecutive Year of Sales Growth
World’s largest supplier of small-quantity metals expands to 130 stores while reporting record 2024 results
January 27, 2025 | Toronto, ON – Metal Supermarkets, the world’s largest supplier of small-quantity metals, is celebrating 2024’s major achievements including record network revenues, store counts, and numerous franchise milestones – all supportive leading into the brand’s 40th anniversary.
Compared to 2023, Metal Supermarkets achieved a 7.4% sales increase. The year-over-year success surpasses the prior year’s network revenue for the 11th consecutive year. The sales increase was driven by the 8.9% gain in invoice count.
“We’re very pleased with calendar 2024’s results and many significant achievements by our franchisee partners,” said Stephen Schober, President and CEO of Metal Supermarkets. “By focusing on customer satisfaction and loyalty, our network achieved strong sales results, while, at head office, we continue to bolster information technology enhancements, furthering our eCommerce offering and increased marketing investment. And we are excited to enter 2025 solidifying Metal Supermarkets position as a market leader in all of our markets.”
In 2024, Metal Supermarkets grew to a record number of stores with an additional 9 stores opening across the United States and Canada: Baton Rouge LA; Cambridge ON; Colorado Springs CO; Mobile AL; Pittsburgh West PA; St. Louis (O’Fallon) IL; Philadelphia (Northeast) PA; Ventura County CA; and York PA. With the network total now at 130, the growth will continue in 2025 with two new store openings planned for January and an additional 8 signed franchise agreements.
The Metal Supermarkets network ended the year with a Net Promoter Score (NPS) of 86. This includes an impressive 64 stores with a 90 or above NPS on a 3-month basis.
Given the challenges and complexities faced by customer-focused retail businesses, many fail to reach significant milestones. Bucking this trend, long-standing and successful Metal Supermarkets franchisees celebrated major anniversaries in 2024 including: 10 years – Chicago (Niles) IL, Boston (North) MA, London ON, Vancouver (Richmond) BC, and Seattle (Everett) WA; 20 years – Atlanta (Northwest) GA; and 30 years – Niagara ON and Calgary AB.
2024 marked the 3rd year for Metal Supermarkets’ annual Trade School Scholarship. Launched in response to a projected need of over 360,000 welding professionals (https://weldingworkforcedata.com/) by 2026, Metal Supermarkets continues to encourage students to enter the trades while supporting the first steps of their career. For 2024, the recipients included:
- Alaina Myers (Hanover, PA) to attend Pennsylvania College of Technology
- Alexis Brown (Waxahachie, TX) to attend Texas State Technical College (Waco)
- Miranda Crist (Fletcher, OH) to attend Hobart Institute of Welding Technology
- Wilson Williams (Regina, SK) to attend Saskatchewan Polytechnic (Moose Jaw)
Metal Supermarkets ended the year with significant news, announcing that Riverarch Equity Partners of Pittsburgh, Pennsylvania had acquired a majority interest in the company. Riverarch will better position the brand for accelerated growth and continued expansion across Canada and the United States.
ABOUT METAL SUPERMARKETS
Celebrating 40 years of operation, Metal Supermarkets, the world’s largest supplier of small-quantity metals, has 130 brick-and-mortar stores across the United States, Canada and the United Kingdom with 8 franchise locations in development. Known for its speed and convenience, Metal Supermarkets sells a wide variety of metals including Aluminum, Hot-Rolled Steel, Cold-Rolled Steel, Stainless Steel, Alloy Steel, Galvanized Steel, Tool Steel, Brass, Bronze and Copper. With highly specialized staff, customers can get the metal they need in a size that is convenient for them. Additional information can be found at metalsupermarkets.com.
Metal Supermarkets is actively awarding locations to qualified individuals who have strong business acumen and customer service experience. The Metal Supermarkets franchise opportunity is best suited for the owner-operator franchisee who is looking to build an income and create a lasting, profitable business in their local market. The moderate investment range for a Metal Supermarkets location is between $430,500 to $592,500, and qualified owners must have a minimum of $150,000 in liquid capital to be considered. Qualified U.S. military veterans can take advantage of a $5,000 reduction off the initial franchise fee.
For further information: John Swinimer, Senior PR & Communications Specialist | (905) 362 8226 ext. 9985.
